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  The Gastronomic Alchemist with a Geek Chic Garnish Alton Brown is more than just a Food Network personality. He's a culinary explorer, a scientific investigator, and a showman who blends kitchen wizardry with geek chic. Hosting shows like "Good Eats, Iron Chef America," and "Cutthroat Kitchen," Brown has carved a niche as the food scientist for the masses, demystifying culinary techniques and igniting a passion for cooking in millions. His flagship show, "Good Eats," isn't your typical recipe-driven program. It's a science experiment lab disguised as a kitchen. Brown tackles the "why" behind cooking methods, breaking down food chemistry and physics into digestible (pun intended) segments. We see him build a Rube Goldberg contraption to illustrate the Maillard reaction, don an oven mitt fashioned from a chainmail glove to demonstrate the heat transfer in cast iron, and even dissect a chicken wing to explain the science behind buf...

Why outsourcing

“ Outsourcing  or subcontracting in its original definition is the  process of transferring non-core company processes to third parties , which allow companies to dedicate themselves to the core functions of the business ; those that add value to the company and its customers . "

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             Aspects to take into account in outsourcing

Contractual concepts of outsourcing

In this section, we will see what an outsourcing contract should have in general terms and what it should cover.

A contract is a legal document that includes the scope and characteristics of the outsourcing service. The outsourcing contract must define the following aspects:

1. Duration : time in which the service will be provided or the subcontracting will last.

2. SLA : the service levels, the parameters in which the service will be offered.

3. Service recovery plan: plan that defines how the service will be returned once the contract has ended. In the service recovery plan, also known as “scheduled departure”, it should be considered:

             When the service is to be returned.

             The possibility of early cancellation of the contract with its corresponding financial compensation.

             The notice periods for cancellation of the contract or termination of the service.

             The service recovery plan is a clause that must appear in the contract.

4. Intellectual property : the contract must clearly define who owns all the development needs to perform the service, the client must clearly establish who owns the development.

5. Contract cancellation clauses : parameters for the breaking of the contract, both by the client and by the supplier and financial and even criminal compensation for the breaking of the contract.

6. Service level parameters : the service level defines the scope of the service (communications, systems, infrastructure, application development, etc.) for specific information systems, and the exact way to carry it out. It is one of the most important points of an outsourcing contract and it must be easily measurable. The level of service must contemplate:

             Feasibility analysis : defining the scope of application.

             Agreement analysis : detail that determines each and every one of the specific commitments contracted by the parties.

7. Assets : the set of resources, both physical and logical, that are owned by the client and that will be transferred to the company that provides the service; At all times, these resources will be the property of the client and are only transferred so that the service can be offered. These assets can be classified into:

             Physical : the physical resources of the company, usually equipment, rack servers, routers, etc.

             Logical : operating systems, software, databases (with the payment of their licenses per day).

             Company information: information that the provider needs to be able to provide the service; it may have software or hardware.

             Human : personnel supplied by the customer to the supplier to provide the service, many times these resources become part of the supplier's payroll.

8. Payment plan : it is established how the payments for the service will be made. It usually has a fixed part that is the one in the contractual part, provided that the provisions of the contract have been fulfilled, without there having been penalties, and another variable part for extra work that is paid apart from what is stipulated in the contract.

It is in the variable parts where the manager that controls the service must pay special care, since most of the deviations that exist in the information systems services are in jobs not stipulated in the fixed part. If there are jobs in the variable part that become recurring, it is recommended that this part of variable jobs must always have the approval of those responsible by the client.

9. Facilities management : the service that aims to carry out the tasks of a Data Processing Center (DPC) of an organization, consisting basically of: IS operation, network management and technical support.

10. Service location : this service can be provided remotely from the facilities of the contracted company or those of the contracting organization and the resources to be used may belong to the contracted company, the contracting organization or the supplier of the software or physical being used. The concept of facilities management is generally confused with outsourcing, although the latter is broader and encompasses it.

11. Systems management : a service of greater scope than facilities management, consisting of: IS operation, network management, technical support and application maintenance.

12. Systems integration : a service that contemplates the development and implementation of an organization's applications and whose scope includes all the tasks related to an IS development project: design, coding, testing, user training and implementation of YES.

Why outsourcing?

Outsourcing comes from the English words: out and sourcing, out is out and sourcing: it is the act by which we transfer work, responsibilities and decision-making to someone.

The reason why companies outsource is because of the value contribution that specialized companies make. A company that is dedicated to selling water pumps, does not contribute anything to maintain the services of telephone and network communications; at the hardware and software level, it is much more profitable for them to hire a specialized company to cover this service, so they only care about selling water pumps.

But who decides to outsource? Normally the decision comes from the management committee, driven by a member of the committee, be it the CEO, CFO, IT Director, etc.

 

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